Privacy Policy
Introduction and Overview
NextaHyperlink ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you visit our website nextahyperlink.org or engage with our IT system configuration educational services.
We operate in compliance with Taiwan's Personal Data Protection Act (PDPA) and international data protection standards. This policy applies to all users of our educational platform, including students, prospective learners, and website visitors accessing our services from Taiwan and internationally.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Educational background and professional experience for program enrollment
- Payment information when purchasing courses or services
- Communication preferences and course interests
- Learning progress data and assessment results
- Feedback, testimonials, and support inquiries
Automatically Collected Information
- IP address, browser type, device information, and operating system
- Website usage patterns, page views, and navigation behavior
- Access times, session duration, and referral sources
- Cookie data and similar tracking technologies
- Technical performance data to improve our educational platform
How We Use Your Information
We use collected information for the following educational and operational purposes:
- Providing IT system configuration courses and educational content
- Processing course enrollments and managing student accounts
- Delivering personalized learning experiences and tracking progress
- Communicating about courses, schedules, and educational updates
- Processing payments and maintaining financial records
- Providing technical support and responding to inquiries
- Improving our educational programs and website functionality
- Complying with legal obligations and protecting our legitimate interests
Legal Basis for Processing
Under Taiwan's Personal Data Protection Act, we process your personal data based on:
- Consent: When you voluntarily provide information for specific purposes
- Contract Performance: To deliver educational services you've purchased
- Legitimate Interest: For operational improvements and security measures
- Legal Compliance: To meet regulatory and tax obligations
Data Sharing and Third Parties
We maintain strict controls over data sharing and only disclose personal information in these limited circumstances:
Service Providers
We work with trusted third-party providers for payment processing, email communications, cloud hosting, and learning management systems. These partners are contractually obligated to protect your data and use it only for specified services.
Legal Requirements
We may disclose information when required by Taiwan law, court orders, or regulatory authorities, or to protect our legal rights and ensure student safety.
We never sell, rent, or trade personal information to third parties for marketing purposes.
Your Rights and Choices
Under Taiwan's data protection laws, you have comprehensive rights regarding your personal information:
- Access: Request copies of personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your data (subject to legal retention requirements)
- Processing Restriction: Limit how we use your information
- Data Portability: Receive your data in a transferable format
- Withdrawal of Consent: Revoke permission for specific processing activities
To exercise these rights, contact us using the information provided below. We'll respond within the timeframes required by Taiwan law, typically within 15 business days.
Data Security and Protection
We implement robust security measures to protect your personal information:
- SSL encryption for all data transmission and secure server infrastructure
- Regular security audits and vulnerability assessments
- Access controls and authentication systems for staff members
- Secure backup procedures and disaster recovery protocols
- Employee training on data protection and confidentiality requirements
- Incident response procedures for potential security breaches
While we maintain high security standards, no internet transmission is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention and Deletion
We retain personal information only as long as necessary for educational purposes and legal compliance:
Student Records
Course completion data, certificates, and academic records are maintained for seven years to support career verification and continuing education requirements.
Financial Information
Payment records and tax-related information are kept for seven years per Taiwan financial regulations.
Marketing Communications
Contact information for newsletters and promotional materials is retained until you unsubscribe or request deletion.
When retention periods expire, we securely delete or anonymize personal data unless longer retention is required by law.
International Data Transfers
Some of our educational technology providers and cloud services may be located outside Taiwan. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
- Contractual data protection clauses with international service providers
- Verification of adequate data protection standards in destination countries
- Implementation of additional security measures for cross-border transfers
- Regular monitoring of international data handling practices
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience:
- Essential Cookies: Required for website functionality and course access
- Performance Cookies: Help us analyze website usage and improve user experience
- Preference Cookies: Remember your settings and customization choices
You can control cookie preferences through your browser settings, though disabling essential cookies may affect website functionality.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our educational services, legal requirements, or data protection practices. When significant changes occur, we'll notify enrolled students via email and post updates on our website at least 30 days before implementation.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect your information.